Sartorius Stedim Data Analytics AB’s handling of your personal data

Sartorius Stedim Data Analytics AB cherish your personal integrity and strive to protect your data the best way possibly. This policy describes why we collect information about you and how the information is handled. We also describe what rights you have. By using our services, you are agreeing to have your personal data used in this way. If you have any questions about this policy, you can always contact us umetrics@sartorius-stedim.com

What personal data do we handle?

We collect your personal data, such as name, title, company, post address, telephone number and e-mail address if you in any way voluntarily share your personal data with us via the website, such as when you create a user account, fill in a form for download or sign up for user meetings or courses, webinar and blogs etc. Upon request by email we will provide information about your personal data in our database.

How long do we save your personal data?

Sartorius Stedim Data Analytics AB saves your data as long as we feel necessary to achieve those purposes described in this policy. If you choose to unsubscribe from our services, we will not send you any information regarding our services. If you wish to be deleted completely from our database, please contact us by email. We will delete your data as soon as possible, with exception to unidentifiable data which we intend to use for statistical purposes only.

What we do with the information

All data is used to provide, carry out and improve our services to you. Here, you can see what information we process, in which situations and the legal basis to support our usage. Information marked with * means that the information is voluntary, and we will only collect it if you have chosen to provide it.

When you contact us via e-mail, you provide these categories of information

  1. Contact details
  2. Information about the matter in question

Which contain the following personal data

  1. Name*, Title*, E-mail, Phone number*, Company/Organization*
  2. Message in the text field

Which we process according to our legitimate interest to respond to your inquiry.

When you sign up for a user account on our website you provide these categories of information

  1. Contact details
  2. Login details

Which contain the following personal data

  1. First name, Last name, Company, Address, E-mail, Phone number
  2. Username, Password.

Which we process according to your expressively given consent.

When you subscribe to a webinar on our website you provide these categories of information

  1. Contact details

Which contain the following personal data

  1. Name, Address, Title, Company, Phone number*, Country*, E-mail
  2. How you found out about the course/seminar

Which we process according to your expressively given consent.

When you sign up for user meeting registrations on our website you provide these categories of information

  1. Contact details
  2. Details for your participation

Which contain the following personal data

  1. Name, Title, Company, Address, E-mail, Phone number, Fax number*
  2. Arrival and departure dates, participation in welcome/course dinners, food preferences, message in comment box.

Which we process according to your expressively given consent.

When you register for call for paper on our website you provide these categories of information

  1. Contact details
  2. Details for your participation

Which contain the following personal data

  1. Name, Company,  E-mail, Phone number*
  2. Topic, Abstract, Name of presenter, Methodology

Which we process according to your expressively given consent.

When you register for course, seminar or buy a product in our web shop you provide these categories of information

  1. Contact details
  2. How you found out about the course/seminar
  3. Optional subscription to newsletter and offers

Which contain the following personal data

  1. Name, Title, Company,  E-mail, Phone number*, Address, Country
  2. Billing information

Which we process according to your expressively given consent.

The protection of your personal data

You should always feel safe when sharing your personal data with us. That is why Sartorius Stedim Data Analytics AB has taken the necessary precautions required to protect your data from improper access, changing, sharing and deleting. For example, all data is stored in a database which is protected by access permissions and fire walls.

Your rights

  • When you are registered with us, you have multiple rights that you should be aware of.
  • You are entitled to request an excerpt of your records once a year.
  • You are entitled to have your personal data corrected if it is incorrect, incomplete or misleading and to limit the processing of personal data until it is changed.
  • You have the right to have your data removed, but personal data cannot be deleted if it is required to fulfil the agreement or if other Swedish or European law, court or government decision states otherwise, and if it is based on legitimate interest. In the event you think there are no legitimate reasons or the legitimate interest is invalid, you may object to the processing of your data.
  • You also have the right to withdraw consent, issue complaints about the processing to the Data Protection Authority and object to direct marketing.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

Phone: +46 90 184 800
E-mail: umetrics@sartorius-stedim.com

Address:
Sartorious Stedim Data Analytics AB
Tvistevägen 48
907 36 Umeå

 

Cookies

What are cookies and how do they work?

A cookie is a small text file which the website you are visiting store on your computer. Cookies are used on most websites in order to give the visitor access to different functions. The information in a cookie makes it possible to follow a user’s navigation on a particular website.

There are two different kinds of cookies. One saves a file during a longer period of time on your computer. For example, it is used for functions related to what content is new since last time that the user visited the website. The other type of cookie is called session cookie. While the user is visiting a website, a temporary cookie is stored in the computer. One purpose for this might be to keep track of what language the user have chosen. Session cookies are not stored for a longer period of time and will disappear when the browser is shut down.

What does Sartorius Stedim Data Analytics AB use cookies for?

  • Measure traffic on the website. For example, what pages on www.umetrics.com has been visited, when and how. Such data never contain any personal information.
  • Improve the user experience on www.umetrics.com

Session cookies

Sartorius Stedim Data Analytics AB uses session cookies. They are active as long as your browser is open. If you open a new browser a new session cookie will be created.

Other cookies

Sartorius Stedim Data Analytics AB also save other data in cookies. We save among other things a random value which we used for your settings (such as sorting and presentations of list items on a page) in a database.

What cookies are on our website and what they are used for?

Drupal – cookies linked to the content management system (CMS) the website is built on.

Drupal - Cookies for non-logged in users:

  • has_js - Determines whether or not JavaScript is enabled so that Drupal can more efficiently perform operations to enhance the user experience

Drupal - Cookies for logged in users:

  • SESS[random string] - Identifies the user's session - 23 days

Google Analytics* – used to measure the number of visitors and other statistics related to visits to www.umetrics.com

  • _utma (two years) Used to distinguish users and sessions.
  • _utmz (six months) Used to store the traffic source or campaign that explains how the user reached the site.
  • _utmb (30 minutes) Used to determine new sessions/visits.
  • _utmt (ten minutes) Used to throttle request rate.

*In the cookies we use, no personal information and/or information related to the pages you visit will be saved. All data collected by Google Analytics for us to measure visitor statistics on the website is anonymous.

Hubspot – uses two types of cookies: Essential/necessary cookies: these cookies do not require consent. Consent banner cookies: there are cookies included in the consent banner under GDPR.

Essential/necessary cookies

  • __hs_opt_out -This cookie is used by the opt-in privacy policy to remember not to ask you to accept cookies again. This cookie is set when you opt out of cookies.
  • (Expires: 2 years)
  • __hs_do_not_track - This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, which still allows anonymized information to be sent to HubSpot. (Expires: 2 years)
  • __hs_testcookie - This cookie is used to test whether you have support for cookies enabled. (Expires: Session cookie)
  • hs_ab_test - This cookie is used to consistently serve the same version of an A/B test page. (Expires: Session cookie)

Consent banner cookies

  • __hstc - This is the main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). (Expires: 2 years)
  • hubspotutk - This cookie is used for to keep track of you on our website. This cookie is passed during form submission and used when de-duplicating contacts.(Expires: 10 years)
  • __hssc - This cookie keeps track of sessions. It is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. (Expires: 30 min)
  • __hssrc - Whenever we change the session cookie, this cookie is also set. We set it to 1 and use it to determine if you have restarted your browser. If this cookie does not exist when we manage cookies, we assume it is a new session. (Expires: None. Session cookie)

Shopify – Uses two kinds of Cookies. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

  • _seccure_session_id
  • tracked_start_checkout
  • _landing_page
  • _orig_referrer
  • _remember_me
  • sec-banner
  • sec-banner-dismiss
  • sec-banner
  • _spopify_ga
  • cart_ts
  • secure_custumer_sig
  • cart
  • cart_sig
  • checkout
  • checkout token
  • _y
  • _shopify_s
  • _shopify_fs
  • _shopify_t
  • _shopify_p
     

This is how you prevent cookies from being stored

You can delete cookies from your hard drive at any time, but this will also delete your personal settings.
You can also change the settings in your browser so that it does not save on to your hard drive. However, this will make the user experience worse on some webpages, can also permit access to member pages and make some functions inaccessible.

For more information on how to prevent cookies visit http://www.allaboutcookies.org.