Buttons, ribbon, pictures are too small on high resolution, high DPI screens (Q880)

The information in this article applies to: 
Easy Analytics 1.1
Easy Analytics 1
EZinfo 2.0
MODDE 12
MODDE 11
MODDE 10
MODDE 9.1.1
MODDE 9.1
MODDE 9.0
MODDE 8.0.2
MODDE 8.0.1
MODDE 8.0
SIMCA 14.1
SIMCA 14
SIMCA 13.0.2
SIMCA 13
SIMCA-4000 12.0
SIMCA-4000 11.0
SIMCA-Batch On-Line 3.4
SIMCA-Batch On-Line 3.3
SIMCA-Batch On-Line 3.2
SIMCA-Batch On-Line 3.1
SIMCA-Batch On-Line 3.0
SIMCA-Batch On-Line 2.2
SIMCA-online 14
SIMCA-online 13.3
SIMCA-online 13.2
SIMCA-online 13.1
SIMCA-online 13
SIMCA-P+ 12.0.1
SIMCA-P+ 12
SIMCA-P+ 11.5
SIMCA-P+ 11
SIMCA-P 11.5
SIMCA-P 11
Summary: 

Buttons, ribbon, and pictures are too small when viewed on a high resolution, high DPI screens such as on a modern laptop or 4k display. This article provides workarounds for this issue.

Symptoms: 

The ribbon, menus, pictures or other items in the Umetrics Suite products listed above are very small when viewed on a monitor with high resolution, such as a laptop or 4k display, making the software difficult to use.

Cause: 

This is caused by a Windows scaling factor, that Umetrics Suite products released before 2016 does not handle properly. See below under Status for information on the most recent Umetrics Suite products that have been updated to handle this issue.

Resolution: 

Workaround: 

If you run Windows 10, you should upgrade to the April 2017 Creators Update (version 1703). It has improved the scaling of legacy apps, and is able to show the software correctly, by using a new 'System (enhanced)' compatibility scaling. Once you have Windows 10 Creators update you can then do the following.

1. Click Start, search for the software you want to fix, for example SIMCA 14.1.
2. Right-click on SIMCA 14.1 and select 'Open file location'.
3. In the Explorer window that is opened, right-click on the SIMCA 14.1 shortcut, and select Properties.
4. Click the Compatibility tab, then click 'Override high DPI scaling behavior. Scaling performed by' and then select System (Enhanced). Note: read more about System (enhanced) under More information below.
5. If desired click Change settings for all users and do the same change on that page.
6. Click OK to save the changes.
7. Note: For SIMCA, you may also want to repeat steps 3-6 for the simpler.exe file, which by default is found in C:\Program Files\Umetrics\SIMCA 14.1\Program

Note: To see if you computer runs the Creators Update, look for the Version 1703 in Start, Settings, System, Abuot as described here: https://support.microsoft.com/en-us/instantanswers/d4efb316-79f0-1aa1-9ef3-dcada78f3fa0/get-the-windows-10-creators-update

On previous Windows versions, you can lower the screen resolution. For example if your display normally runs at 4k (3840 x 2160) you could lower it to HD at 1920 x 1080 and change the scaling to 100%. 

Status: 

All Umetrics Suite products released after 2016 are updated to handle high resolution displays without the issues listed in this article.

More Information: 

A monitor runs at a particular resolution (for example 1920 x 1080 pixels). If this monitor is physically large enough, let's say 24 inches diagonal, then everything on the screen have normal size and you are able to read all text. In Windows this screen uses 100% scaling.

Let's say that you have a laptop with 1920 x 1080 screen, but that the physical size is only 12 inches. Now that same scaling would mean that everything on the screen is half the size of the 24 inch screen. To handle this Windows uses a 200% display scaling, making text and buttons look the same size and thus as readable as on the 24 inch screen.

However, software needs to be adapted to handle scaling properly, which the software listed in this article have not been.

Read more about High DPI scaling in Windows 10 Creators Update in https://blogs.windows.com/buildingapps/2017/04/04/high-dpi-scaling-improvements-desktop-applications-windows-10-creators-update

Date modified: May 03, 2017
Article type: 
Problem